Entry Level - Logistics Specialist/Customer Service Agent

Company Description

You aren’t looking for a job, you’re looking for a career, a future. It doesn’t matter if you are a seasoned professional or freshly entering the workforce, if you desire an opportunity to learn and grow, to succeed and be recognized for your success, then Expeditors is the place for you.

At Expeditors “promote from within” is ingrained in our culture. It’s the most common reason we recruit for new talent. Jeff Musser, our president and CEO, started as an entry-level employee in our San Francisco office over 35 years ago.

We value long-term employment for what it can do for our customers and for our employee’s career satisfaction. More than a quarter of our 19,000+ employees have been at Expeditors 10 years or more. Our high retention rate is influenced by our extraordinary culture and a unique compensation program.

  • 20,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Watch the video below to learn more about Expeditors and what we do.

Job Description

  • Maintain positive, strong relationships with customers and suppliers (Airline carriers, trucking companies, shipping lines and others involved)
  • Ability to read client specific operating procedures and successfully execute upon them
  • Understand the department process flow to ensure smooth, accurate and timely freight process flow
  • Data entry using Expeditors proprietary programs and systems
  • Create accurate and timely documents for shipping purposes (Import/Export/Customs)
  • Document scanning
  • Meet compliance at all times by following internal and external regulations that are in accordance with government regulations
  • Track and Trace customer shipments as needed
  • Ensure accurate and timely client billing
  • Assist in resolving accounting issues
  • Continually look for best practices and ways to improve operational efficiency and productivity
  • Other departmental duties as needed
  • Continuous learning and professional development

Qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Excellent computer skills (Excel, Word, PowerPoint)
  • Must Type 45WPM+
  • 10-key by touch a plus
  • Functions efficiently in a high stress environment
  • Genuine curiosity about Logistics and Supply Chain Management
  • Willing to work overtime
  • Willing to learn, grow and prosper in a strong company culture

Additional Information


Local candidates only, no relocation offered, no sponsorship offered

Expected pay range: $22.00 – $29.00

Expeditors offers excellent benefits:

  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines