Delivery Manager

Job Title

Delivery Manager

Job Description Summary

The Delivery Manager’s primary focus is to understand Client priorities and tactical plans to align and successfully deliver

space projects (i.e. moves, space reconfigurations) that support the business. The Delivery Manager leads a team of

occupancy planners and MACCs with expertise in supporting operational planning, space and occupancy projects, and

daily MAC requests within the Client’s real estate portfolio.

Job Description


Serves as client single-point-of-contact for the Planning Operations Manager

Manages and coordinates the day-to-day activities of the Occupancy Planners and Move Coordinators

Partners with client lines of business, who occupy a designated portfolio, to understand their requirements and the

impacts to the portfolio within 6 to 12 months.

Proactively makes recommendations to optimize project timelines and resources (C&W and vendor)

Follows up to ensure satisfactory completion of all projects. Identifies trends to continually improve processes

Works with the Project Engineer team to plan and deliver large CAPEX projects.


Provides operational and procedural support to ensure projects are executed in accordance with established

departmental, building, and client means, methods, and procedures

Works with Project Management, Facility Management and other CRE team members on all efforts to deliver

projects requiring cross functional coordination and collaboration

Establishes quarterly business objectives and leads quarterly business reviews with leadership

Drives all vendor execution to hit targets and demonstrate improvement in operations


Post-Secondary education in Interior Design, Facility Management, Project Management or related area

5 to 7 years of work experience in project management, space & occupancy planning, move management, or

facility management.

3 to 5 years of people management experience is preferred.

Ability to develop excellent client relations, client management, and consultation skills

Superior oral and written communication skills

Experience with database work order or CAFM system

Software competency in Google Sheets, Slides, and Docs, Smartsheets or similar project management programs

Client and customer service focused with strong organizational, technology and communication skills

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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